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Terms & Conditions

Welcome to Grand ORG Logistics! These Terms and Conditions govern your use of our website https://www.Grandorglogistics.com/  and our logistics services. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

  • “Company”, “we”, “us”, or “our” refers to Grand ORG Logistics.
  • “User”, “you”, or “your” refers to any individual or entity using our services.
  • “Services” refers to all logistics, transportation, and related services provided by Grand ORG Logistics.
  • “Website” refers to https://www.Grandorglogistics.com/ 

2. Use of Services

  • You must be at least 18 years old to use our services.
  • You agree to provide accurate, current, and complete information when using our services.
  • You are responsible for ensuring that any goods you send comply with all applicable laws and regulations.
  • We reserve the right to refuse service to anyone for any reason at any time.

3. Account Registration

  • To access certain services, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We are not liable for any unauthorized access to your account.

4. Service Terms

  • Delivery times are estimated and not guaranteed. Delays may occur due to unforeseen circumstances.
  • We are not responsible for lost, damaged, or delayed shipments due to factors beyond our control (e.g., natural disasters, customs delays).
  • You agree not to ship any prohibited or illegal items, including but not limited to hazardous materials, weapons, or counterfeit goods.

5. Payments and Fees

  • All prices and fees for our services will be clearly stated before purchase.
  • Payments must be made in full before services are rendered unless otherwise agreed upon.
  • We reserve the right to modify pricing at any time, but any changes will be communicated in advance.

6. Cancellations and Refunds

  • Cancellations must be requested before shipment processing begins.
  • Refund eligibility will be determined based on the status of the shipment and our refund policy.
  • We do not offer refunds for services already rendered.

7. Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages arising from the use of our services.
  • Our liability is limited to the amount paid for the specific service in question.

8. Intellectual Property

  • All content on our website, including logos, designs, and text, is owned by Grand ORG Logistics and protected by copyright laws.
  • You may not reproduce, distribute, or use any content without our permission.

9. Privacy Policy

  • Our use of your personal data is governed by our Privacy Policy.

10. Third-Party Links

  • Our website may contain links to third-party sites. We are not responsible for their content or practices.

11. Termination

  • We reserve the right to terminate your access to our services at any time if you violate these terms.

12. Governing Law

  • These terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai.

13. Changes to Terms and Conditions

  • We may update these terms from time to time. Continued use of our services after changes means you accept the updated terms.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

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